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Expertly trained accountants with a deep understanding of the software and your industry,

Family Office Accounting

High-touch technology family office accounting services that ensure security and privacy.

Bill Pay

Outsourced bill pay solution with cash flow reporting and tracked expenses.

What Are Outsourced Accounting Services and Do I Need Them?

If you are asking yourself these two questions, you've come to the right place.

What’s the Difference Between CFO and a Controller - and What Do I Need?

Although these two important roles are sometimes viewed as interchangeable there are important differences between them.

Industry Expertise
Our Key Industries

Expert knowledge and high-quality software solutions for our 5 key industries.

Construction & Real Estate

Real-time financial data and integrated job costing to generate reports and improve accountability.

Manufacturing & Distribution

Track billing of materials, implement inventory control systems, manage supplier base, and reduce unnecessary costs.


Our team has the expertise needed to navigate deposits, refunds, chargebacks, and processing fees to maximize efficiency.

Professional Services

Streamline financial operation and increase overall profitability to enable faster and smarter decisions.

Family Office Accounting

High-touch technology family office accounting services that ensure security and privacy.

Why does industry expertise matter?

Industry focus allows us to be experts in the accounting needs of the companies that operate within these industries.

Why Plumb Works With These Industries

This is another one of our favorite questions. The answer is easy: we know these industries.

Software Expertise
Sage Software

Innovative software to manage your accounting, people, payroll, payments, and more.

NetSuite Software

Integrated cloud business software suite, including business accounting, ERP, CRM and ecommerce software.

QuickBooks Software

Scalable solutions for reporting, transactions, month-end close, analysis, and more.

QuickBooks to NetSuite Migration: A Comprehensive Guide

Migrating from one accounting software platform to another is a critical undertaking for businesses. This is especially true when considering a transition from QuickBooks to NetSuite.

How do I know which Software is right for my company?

Selecting the "right" software for your company might seem like an overwhelming task, but we'd like to help make this process easier for you.

Sage Software

Innovative software to manage your accounting, people, payroll, payments, and more.

Sage Intacct

Automate the critical processes, reduce the spreadsheet headaches, and get greater visibility into real-time business performance.

Sage 300 CRE

Sage 300 Construction & Real Estate connects finances and operations to help ensure maximum profit.

Sage 100 Contractor

The all-in-one construction software that goes beyond basic accounting to put you in total command of your projects.

Sage Estimating

Build bids quickly and precisely, plus integrate with other Sage software solutions to streamline operations.

Sage Paperless

Easily store, retrieve, and route documents for accounting and operations.

Sage Service

Streamline service calls and construction projects from start to finish with web-based real-time information.

Additional Solutions

Add-on these services to improve workflow and enhance data and analytics.

How and When to Choose Construction Accounting Software?

The right tools can help you manage your construction projects efficiently, provide clarity of your finances, and ultimately help improve profitability and job success.

5 Types of Visibility Every Construction Firm Should Have.

Here we list 5 key elements to help capture insights that are pivotal to running an efficient and lucrative constriction firm.

About Plumb

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What can Plumb Do for Your Business?

At Plumb we pride ourselves on providing "clarity in accounting and stewardship in service." But what does that actually mean?

What's the Plumb Promise and What's in it for You?

We're on a continuous journey to go above and beyond for our clients. Here's how we do that.

What Every Business Owner Needs To Know About E-commerce Accounting

Posted on March 14, 2024 at 7:00 AM
Written by Plumb

A swift wave of trade now sweeps across the internet. It's fast, it's efficient, it's E-commerce. One challenge, though, is owed to the unfamiliarity with E-commerce Accounting. Business owners need to know more about this topic due to its growing importance.

But there is no need to wander in uncertainty over E-commerce accounting. Plumb, an outsourced accounting service provider, steps in when things get tough. We're accustomed to small and mid-sized companies, ensuring they tackle their accounting processes smoothly.

Understanding the Unique Financial Challenges in E-commerce Operations

E-commerce operations throw unique monetary challenges which traditional businesses don't face. There is automated sales tracking, handling returns, dealing with chargebacks, and managing electronic payment methods. All these contribute to the uniqueness of E-commerce accounting.

Outsourced controller services can help manage these complexities. They have the expertise to deal with the unique financial challenges that E-commerce businesses face. They help businesses track sales with precision and ensure accurate financial reporting. Their expertise can also help manage chargebacks and handle high volumes of transactions with ease.

E-commerce operations also see fluctuations in profit margins. This is due to international transactions, vendor payments, and inventory management. All these factors can affect your bottom line. Outsourced controller services can help businesses navigate these financial challenges. They will streamline financial operations for E-commerce businesses. This will help businesses focus on their core capabilities while ensuring their financial performance is in line with their objectives.

Navigating Sales Tax Compliance in the Ever-changing E-commerce Landscape

Sales tax compliance can be a challenge for online businesses, given that E-commerce operations often span across states and countries, each with its own tax regulations and rates. Understanding these laws and determining where exactly you owe tax can be a complex task. This is a critical area where E-commerce accounting proves its necessity.

Outsourcing your E-commerce accounting to expert controller services can be an effective solution for managing sales tax compliance. They stay updated with the ever-changing tax laws and ensure your business complies with each jurisdiction where it conducts business. By doing so, they prevent the potential risk of hefty fines and penalties that result from non-compliance.

Attempting to handle these issues in-house can take time, especially due to the absence of a standardized global system for E-commerce sales tax. The tax rules are dynamic, varying not just from country to country but even from state to state. Outsourced controller services ease this burden by ensuring timely and accurate tax payments. Simplified and effective sales tax management helps businesses focus on what they do best – serving their customers. Thus, E-commerce accounting is a tool to maintain financial health and ensure smooth operations in E-commerce businesses.

Managing Inventory and Cost of Goods Sold in an Online Retail Environment

The digital nature of e-commerce businesses has led to a unique set of challenges while managing inventory and calculating the cost of goods sold (COGS). In an e-commerce setting, inventory management is complicated due to numerous factors, such as dealing with different suppliers, fluctuating stock levels, and frequent updates in offerings. An efficient approach to managing inventory is critical for any online retailer to reduce costs, lower the chances of overselling, and maintain customer satisfaction.

One solution to effectively handle inventory and COGS is to use outsourced controller services. These professionals are adept at managing the complexities involved in online retail inventory management. They can implement systems that track stock levels in real time and optimize reorder points, helping businesses avoid stockouts and minimize excess inventory. Moreover, outsourced controller services use advanced tools to calculate COGS based on actual product costs, sales channels, and applied discounts, allowing retailers to make better pricing decisions and understand their profit margins.

Implementing Efficient Systems for Tracking E-commerce Revenue and Expenses

E-commerce businesses face unique challenges when it comes to tracking revenue and expenses. The multitude of sales channels, changing consumer trends, and various expenses related to marketing, shipping, and product returns can all affect a company's bottom line. Accurate tracking of revenue and expenses is vital for any e-commerce business to understand its financial health and make informed business decisions.

A reliable way to implement efficient systems for tracking e-commerce revenue and expenses is through partnering with outsourced controller services. These professionals are accomplished in managing revenue and expense tracking for online retailers. They use advanced accounting methods and tools to ensure accuracy while capturing income from multiple channels, as well as handling different categories of expenses. This detailed analysis of revenue and expenses leads to a better understanding of business performance. It also equips businesses with the knowledge to identify areas of growth and potential cost savings and optimize their financial performance.

Recognizing the Importance of Accurate Financial Reporting in E-commerce

In e-commerce, accurate financial reporting sits at the very heart of business success. It provides a clear picture of the financial state of your business, helping you make informed decisions. It plays a key role in planning and forecasting, helping businesses adapt to changing market conditions and seize new opportunities.

Outsourced controller services can greatly improve your financial reporting processes. These professionals focus on precision and timeliness, ensuring all your financial transactions are correctly documented and reported. This means you can trust the financial condition of your business as reported in your balance sheets, income statements, and cash flow reports. With accurate financial data at your fingertips, you can make smarter, data-driven decisions.

In e-commerce, particularly, several unique financial elements require careful tracking and reporting. These include revenues from various sales channels, costs associated with multi-channel marketing, and fees from multiple payment gateways, to name a few. Outsourced controller services have the knowledge, tools, and experience to handle these complexities, ensuring your e-commerce business has access to precise, timely, and comprehensive financial reports.

Analyzing the Impact of Payment Gateway and Transaction Fees on Profitability

Operating in the e-commerce sector often means dealing with multiple payment gateways. While these platforms offer convenience, their associated transaction fees can significantly impact your business's profitability. Different gateways charge varying fees, which can eat into your margins. E-commerce businesses need to take these fees into account when calculating profitability and setting prices.

This is where expert assistance from outsourced controller services can make a significant difference. They help businesses track and account for all types of transaction fees from divergent payment gateways, ensuring these costs are accurately incorporated into your financial statements. By doing so, they provide a true picture of your business's profitability, accounting for all costs associated with processing payments.

Moreover, they can also help analyze the impact of these fees on your business's bottom line. By studying these fees across different gateways and sales volumes, they can provide insights that can help businesses reduce these costs. For instance, if certain payment methods or gateways are proving expensive, they can highlight this and help you consider more cost-effective options.

Keeping Up with Rapidly Evolving E-commerce Tax Laws and Regulations

The fast-paced environment of E-commerce is further complicated by the rapidly changing tax laws and regulations. Online retail operations often cross state and international borders; each jurisdiction may have different tax laws, making compliance a complex task. Remaining up-to-date and ensuring adherence to these rules is a challenging yet vital task for every E-commerce business.

Outsourced controller services can be an invaluable partner in this aspect. They are always abreast of updates in e-commerce tax laws and regulations across multiple jurisdictions. More importantly, they have the skills and expertise to interpret these laws and regulations and apply them appropriately to your e-commerce business. Their expertise not only ensures complete compliance but also minimizes the chances of any legal issues or penalties for non-compliance.

Accurate calculation and payment of taxes also have a profound impact on your business's profitability. For this reason, e-commerce businesses must take proactive steps to manage tax compliance effectively. By partnering with outsourced controller services, you're delegating this crucial task to professionals. They will ensure that your business is compliant with taxes, keeping you free to focus on your core business and growth opportunities.

Leveraging Technology for Streamlined E-commerce Accounting Processes

E-commerce businesses deal with numerous transactions daily, making the task of managing and tracking both a necessity and a challenge. Streamlining these processes requires efficient systems and technology. Manual processes can lead to errors and inefficiency, while automated systems enhance accuracy and speed.

Outsourced controller services make use of modern technology to streamline e-commerce accounting processes. They leverage advanced tools and software that automate complex accounting tasks, reducing the likelihood of mistakes and increasing efficiency. This results in accurate financial data being available quickly for analysis and decision-making, saving businesses time and resources.

Digital tools also offer more than just automation. They provide valuable insights into business performance, such as trends in sales, customer behavior, business costs, and profitability. By harnessing this data, outsourced controller services can provide in-depth financial analysis, contributing to better strategic planning and decision-making.

Planning and Forecasting Financials for Sustainable E-commerce Growth

Planning and forecasting financials are indispensable components of successful e-commerce operations. A well-designed financial plan enables businesses to make informed strategic decisions based on accurate data and insights. In turn, proper forecasting helps to assess future performance, identify opportunities, and devise strategies for long-term, sustainable growth.

Outsourced controller services can play a significant role in guiding and supporting e-commerce businesses through the complexities of financial planning and forecasting. They possess the expertise and experience required to analyze historical data, trends, and market conditions, ultimately delivering reliable projections to help businesses plan more effectively. By partnering with these professionals, businesses can strengthen their operations, build a roadmap for growth, and better position themselves for long-term success.

Addressing International Sales and Currency Conversion in E-commerce Accounting

E-commerce businesses inevitably engage in international sales, making currency conversion an integral part of e-commerce accounting. Accounting for various currencies and exchange rates adds a layer of complexity that requires specialized knowledge and tools. Accurate recording and reporting of these financial transactions are crucial to ensuring a complete and reliable financial picture for businesses operating internationally.

Outsourced controller services offer the expertise and resources necessary to streamline the accounting processes related to international sales and currency conversion. They are adept at handling multicurrency transactions, implementing the appropriate exchange rates, and integrating these aspects seamlessly into your financial statements. Not only do they ensure accurate reporting, but they also help businesses monitor and manage the impact of exchange rate fluctuations on cash flow and profitability.

Ensuring Robust Data Security and Privacy in Online Financial Transactions

The rise of e-commerce operations comes with an increase in online financial transactions, putting data security and privacy at the forefront of many concerns. Businesses need to have robust systems in place to secure their customers' information and ensure smooth and secure transactions. The consequences of lax data security can be far-reaching, from damaged customer trust to severe financial repercussions.

Outsourced controller services can step in to help establish and maintain high standards of data security. Leveraging their understanding of data protection protocols, they can implement cybersecurity measures like encryption, secure payment gateways, and multi-factor authentication to safeguard your e-commerce platform. They will ensure that all online transactions are secure and customer data is well-protected, sparing businesses the financial and reputation risks associated with data breaches.

Tapping into Financial Analytics for Strategic E-commerce Decision-making

Financial analytics is a powerful tool that e-commerce businesses can use to propel their growth and performance. It involves the use of financial data to analyze business performance, identify trends, and make strategic decisions. Accurate financial analytics can provide e-commerce businesses with valuable insight into customer behaviors and market trends, enabling them to make informed decisions and strategic plans.

Outsourced controller services are equipped with the tools and skills necessary to draw meaningful insights from financial data. Using sophisticated analytics techniques, they can dissect complex financial data, translate numbers into actionable insights, and inform businesses about their performance. They offer a thorough analysis that goes beyond just numbers, covering sales trends, customer behavior, profit margins, and more.

Exploring the Role of Professional Accountants in E-commerce Businesses

Professional accountants have a considerable role in the success of any business, including those in the e-commerce sector. Their extensive knowledge of accounting principles, tax regulations, financial planning, and auditing makes them invaluable to a retail company operating online. They assist with keeping financial records accurate, ensuring tax compliance, and providing strategic financial advice, allowing the business to make informed decisions about growth and operations.

Moreover, professional accountants can offer critical insights into financial performance analytics. By dissecting complex financial data, accountants can provide a comprehensive picture of an e-commerce company's financial health. This analysis can pinpoint areas where improvements may maximize profitability and efficiency. For instance, they may highlight where operational costs can be cut without impacting the delivery of services or how to manage inventory for optimal financial results.

Experience the Plumb Advantage in E-commerce Accounting Services

Understand this: E-commerce Accounting Services aren't a one-size-fits-all. At Plumb, we believe in customizing our services to your business needs. We offer perfect-fit outsourced accounting services for diverse E-commerce businesses. Spring into action with Plumb. Guide your financial compass toward confident E-commerce accounting.

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